On March 22nd, an intimate group of professionals from various industry backgrounds gathered to learn about SPAN’s Voice Solutions technologies over a light breakfast in Dubai, UAE. The event was held in collaboration with Honeywell, whose recent partnership with SPAN has enabled the two companies to provide unmatched voice solutions to their clients and improve warehouse and work shop efficiency.
SPAN and Honeywell worked together to present the advantages of Voice Solutions, as well as to respond to the audience’s concerns about using voice technology in a warehouse or distribution center operation. One of the topics discussed was related to the ability of the software to recognize the different dialects and accents; a valid concern for the Middle East and GCC region as prominent technologies do in fact face these sorts of challenges. However, both companies offered strong counter arguments and conducted live demonstrations to illustrate the effectiveness of the solution and ability to manage these types of scenarios.
Both teams emphasized the benefits of Voice Solutions, demonstrating how it can help improve warehouse efficiency through its ability to seamlessly translate software commands from data to voice prompts, and turn voice responses back into data to the system in real time. This technology improves order fulfilment accuracy and picking productivity. Furthermore, the application of Voice Solutions creates a safer work environment as operators are working hands-free and eyes-free, thus improving their focus and ability to work efficiently. Users have shown wide a acceptance to the implementation of voice and have attested to the ease of training, adding value to the already existing benefits of implementation.
In short, voice technology solutions have greatly improved; mitigating any negative repercussions of its introduction to a work environment. Another advantage is that SPAN’s Voice Solutions support over 35 different languages with the flexibility to decrease or increase the speed of speech. Powerful mobile devices exist to help improve efficiency, and Honeywell is continuously implementing new technologies that are giving way for further advancements and improvements.
The characteristics of Voice Solutions and ways in which these technologies can improve warehouse operations were flawlessly delivered by SPAN and Honeywell, and demonstrated through an informative demo to justify its advantages and characteristics.